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TIME: Almanac 1990
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1990 Time Magazine Compact Almanac, The (1991)(Time).iso
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time
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031389
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03138900.068
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1990-09-22
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BUSINESS, Page 47Get DownSears' new discount policy is drawing crowds, so far
Despite the blustery 17 degrees F weather, the crowd began
forming early at the Golf Mill shopping center in Niles, Ill. When
the doors at the Sears, Roebuck store finally opened at noon,
customers were welcomed with coffee, cake and brightly colored
balloons. From Waikiki to Watertown, N.Y., crowds poured into
Sears' 823 outlets last week to see firsthand the transformation
of America's largest retailer. After closing its stores for 42
hours -- the longest weekday shutdown in the retail chain's
103-year history -- Sears permanently slashed prices by as much as
50% on 50,000 products, or about three-fourths of its inventory.
With one sweeping markdown, Sears hoped to regain the loyalty
of customers who have drifted to such discounters as K mart and
Wal-Mart. Abandoning its decades-old philosophy of luring buyers
with frequent sales, Sears is turning to "everyday low prices." To
put new price tags on 1.5 billion pieces of merchandise, Sears
recruited a temporary army of retirees and high school students.
Together with regular Sears employees, the price changers wielded
29,000 label guns. Said Chris Skinner, a high school freshman who
worked at the Sears outlet in Columbus' Northland Mall: "The worst
was the screwdrivers. You had to take them all down, clean each one
by hand, then put them all back."
On its first day as a full-time discounter, Sears rang up about
twice as much in sales as usual. Michael Bozic, chairman of the
Sears Merchandise Group, said he found the response "extremely
gratifying." But the longer-term question is whether Sears will
consistently be able to match the prices of such established
discounters as Target and Toys "R" Us. Shopper Nichelle Smith, 20,
who went to a Sears outlet in suburban St. Louis last week to shop
for inexpensive children's clothing, appreciated the lower prices
but wondered whether Sears will stay competitive. Said she: "I'm
going to come back and see if this is the real story."